Public Sector

Public Sector Recruitment

Big Issue Recruit partners with public sector employers and outsourcing contractors to meet recruitment needs while delivering measurable social value.

We provide diverse, resilient candidates who help strengthen procurement bids and support levelling-up goals.

By working with us, you’ll not only fill essential roles but also demonstrate a clear commitment to inclusive employment and community impact.

Typical roles we can fill

  • Customer service advisors
  • Facilities assistants
  • Administration officers
  • Contact centre staff

Our offer to employers

We tailor our service to your needs, helping you build a more diverse and resilient workforce:

  • Tailored support for hiring managers to create inclusive onboarding and long-lasting placements
  • Post-hire coaching for candidates to build confidence, resilience, and success in the workplace
  • Vacancy promotion and management to help you find the right people
  • Flexible hiring options – from direct hires, try-before-you-hire, to fully outsourced recruitment
  • Impact reporting – through our annual social value report, showing the difference your investment makes

Ready to hire differently?

Understanding social value for Public Sector recruitment

At Big Issue Recruit, we know it’s not just about filling vacancies – it’s about creating real, measurable impact. That’s why we’ve built social value into everything we do.

What do we mean by social value?

Social value is the wider benefit created through work – for people, communities, and the economy. It captures the positive impact of helping someone into sustainable employment, from improved well-being and financial stability to reduced reliance on public services.

To measure this impact, we’ve developed a social value framework that translates outcomes into monetary terms using recognised financial proxies. This makes it easier for employers to evidence the difference their recruitment choices are making.

In our first two years, Big Issue Recruit has delivered £2 million of social value, with every £1 invested generating £3.74 in impact.

By partnering with us, you’re not only building your workforce – you’re creating lasting value for society..

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