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DWP warned benefit claimants face 'poor customer service' and 'long waiting times'
![dwp](https://www.bigissue.com/wp-content/uploads/2024/07/IMG_0383-2.png?w=768)
DWP warned benefit claimants face 'poor customer service' and 'long waiting times'
The Department for Work and Pensions (DWP) has promised to commit to a more "efficient and compassionate" service under the new Labour government
Olympics 2024: Fury as homelessness 'swept under the rug' and rough sleepers removed from Paris
![](https://www.bigissue.com/wp-content/uploads/2024/07/1624_paris-2WPKJHC.jpg?w=768)
Olympics 2024: Fury as homelessness 'swept under the rug' and rough sleepers removed from Paris
How Labour's housebuilding target of 1.5 million new homes hinges on just six private companies
![](https://www.bigissue.com/wp-content/uploads/2024/07/1626_HOUSING-HERO.jpg?w=768)
How Labour's housebuilding target of 1.5 million new homes hinges on just six private companies
What is the Renters' Rights Bill? All you need to know about Labour’s plan to end no-fault evictions
What is the Renters' Rights Bill? All you need to know about Labour’s plan to end no-fault evictions
Meet Jennie – Lib Dem MP Steve Darling's guide dog who's changing the face of politics
Meet Jennie – Lib Dem MP Steve Darling's guide dog who's changing the face of politics
Four problems Labour must solve to deliver the social housing Britain urgently needs
![Keir Starmer, leader of the Labour Party, and Luke Charters, Labour’s candidate for York Outer, speak to apprentices at Persimmon Homes Germany Beck in York.](https://www.bigissue.com/wp-content/uploads/2024/07/53803065562_5189938502_k.jpg?w=768)
Four problems Labour must solve to deliver the social housing Britain urgently needs
How many times have we walked by people, men and women, lying on the streets?
![](https://www.bigissue.com/wp-content/uploads/2024/07/1625_Cardboard-CitizensOzwald-Boateng-If-You-Must-written-by-Roy-Williams-performed-by-David-Olapoju.jpg?w=768)
How many times have we walked by people, men and women, lying on the streets?
Still no opening date set for UK's first drug consumption room
![](https://www.bigissue.com/wp-content/uploads/2023/09/3360181440_b28f9e58dc_k-e1694440344459.jpg?w=768)
Still no opening date set for UK's first drug consumption room
'Shameful stuff': Labour suspends seven rebel MPs who voted to end two-child benefit cap
![keir starmer](https://www.bigissue.com/wp-content/uploads/2024/07/53862884904_08994aa6b2_o.jpg?w=768)
'Shameful stuff': Labour suspends seven rebel MPs who voted to end two-child benefit cap
DWP should prioritise supporting benefit claimants over sanctions, most people say
![jobcentre plus/ dwp](https://www.bigissue.com/wp-content/uploads/2024/07/16832249802_b26b38a7f2_k.jpg?w=768)
DWP should prioritise supporting benefit claimants over sanctions, most people say
Campaigners welcome closure of Bibby Stockholm asylum barge – but Labour faces calls to go further
![Bibby Stockholm](https://www.bigissue.com/wp-content/uploads/2023/08/Bibby_Stockholm_Falmouth_Docks_2023-e1691422502481.jpeg?w=768)
Campaigners welcome closure of Bibby Stockholm asylum barge – but Labour faces calls to go further
Liz Kendall wants to reform the DWP from a 'department for welfare' to a 'department for work'
![Liz Kendall DWP](https://www.bigissue.com/wp-content/uploads/2024/07/53837207068_5c0faf18e8_o.gif?w=768)
Liz Kendall wants to reform the DWP from a 'department for welfare' to a 'department for work'
Tory government had no plan to end homelessness in England, watchdog finds
![A woman who is experiencing homelessness holding her daughter](https://www.bigissue.com/wp-content/uploads/2024/07/RS353_CenterForHomelessnessEdit_21.jpg?w=768)
Tory government had no plan to end homelessness in England, watchdog finds
PIP changes: Labour government urged to drop 'dangerous' disability benefit reforms
![dwp offices](https://www.bigissue.com/wp-content/uploads/2024/07/IMG_0379-2.png?w=768)
PIP changes: Labour government urged to drop 'dangerous' disability benefit reforms
Tories planned to spend £10bn on Rwanda scheme. From HS2 to benefits, here’s how it could be better spent
![Rishi Sunak](https://www.bigissue.com/wp-content/uploads/2023/03/52732976733_7e4789481c_o.jpg?w=768)
Tories planned to spend £10bn on Rwanda scheme. From HS2 to benefits, here’s how it could be better spent
Homeless people face being locked out of public toilets due to card-only payments
![A sign advertising the use of public toilets for £3](https://www.bigissue.com/wp-content/uploads/2024/07/bernd-dittrich-F2P8Sm9bfUQ-unsplash.jpg?w=768)
Homeless people face being locked out of public toilets due to card-only payments
Rob Delaney: 'Money is great. It should be handed out Robin Hood-style to poor people all day long'
![](https://www.bigissue.com/wp-content/uploads/2024/07/1625_Rob-Delaney_shutterstock_editorial_14076995k.jpg?w=768)
Rob Delaney: 'Money is great. It should be handed out Robin Hood-style to poor people all day long'
Labour 'considering' scrapping two-child benefit cap
![phillipson and starmer at school](https://www.bigissue.com/wp-content/uploads/2024/07/53782077345_684fbac18d_k.jpg?w=768)
Labour 'considering' scrapping two-child benefit cap
Prison crisis: Early release scheme could see hundreds of prisoners released into homelessness
![Barbed wire on a wall at a prison](https://www.bigissue.com/wp-content/uploads/2024/07/larry-farr-S21QE4s1vWU-unsplash.jpg?w=768)
Prison crisis: Early release scheme could see hundreds of prisoners released into homelessness
Rory Stewart: 'I assumed I'd die a heroic death in my early 30s'
![](https://www.bigissue.com/wp-content/uploads/2024/07/1624_YS_RoryStewart_eyevine03461001.jpg?w=768)