Housing

Wales & West Housing supports residents throughout the pandemic

The Covid-19 pandemic has highlighted the importance of a supportive community and a safe, secure home

When everyone was being urged to stay home, protect the NHS and save lives, Wales & West Housing Group staff focused on keeping residents and themselves safe while providing essential services.

The organisation identified 3,000 vulnerable or elderly residents and, working from their homes, staff began making regular welfare checks via telephone.

For those who needed help, additional support was provided including, in some cases, staff collecting prescriptions and food shopping.

The calls are continuing, where needed, and residents have said “it’s truly comforting to know that my landlord is there to help with any problems
I may have.”

Tenancy Support Officers have been supporting residents in financial difficulties and WWH has helped health and care workers with donations from its Making A Difference funds.

These donations helped Tarian Cymru to buy PPE for health and care workers in west Wales, purchased iPads for Cardiff Midwives to keep in touch with mothers and their babies and provided storage units for Age Connects Morgannwg to help elderly patients who were moving from hospital to step-down care facilities.

As restrictions are lifted, WWH is carefully increasing services in line with Welsh Government guidance. Construction partners are working safely on sites developing hundreds of new rented homes across Wales, including Cardiff, Bridgend, Aberystwyth and Wrexham.

The situation is evolving and changing but the commitment to do what matters and keep residents safe remains as strong as ever.

Find out more at: www.wwha.co.uk

Wales & West Housing Logo

Support the Big Issue

For over 30 years, the Big Issue has been committed to ending poverty in the UK. In 2024, our work is needed more than ever. Find out how you can support the Big Issue today.
Vendor martin Hawes

Recommended for you

View all
Over 90,000 households threatened with no-fault evictions since Tories promised to ban them
Renters angry at no-fault evictions, Renters Reform Bill delay and a lack of rent controls
RENTING

Over 90,000 households threatened with no-fault evictions since Tories promised to ban them

Starmer warned over glaring omission in Labour's six general election pledges: 'I'm disappointed'
Housing crisis

Starmer warned over glaring omission in Labour's six general election pledges: 'I'm disappointed'

Scottish government is declaring a national housing emergency – but what does it actually mean?
Scottish first minister John Swinney
Housing

Scottish government is declaring a national housing emergency – but what does it actually mean?

Home Office drops plan to arrest homeless people if they smell
Homelessness

Home Office drops plan to arrest homeless people if they smell

Most Popular

Read All
Renters pay their landlords' buy-to-let mortgages, so they should get a share of the profits
Renters: A mortgage lender's window advertising buy-to-let products
1.

Renters pay their landlords' buy-to-let mortgages, so they should get a share of the profits

Exclusive: Disabled people are 'set up to fail' by the DWP in target-driven disability benefits system, whistleblowers reveal
Pound coins on a piece of paper with disability living allowancve
2.

Exclusive: Disabled people are 'set up to fail' by the DWP in target-driven disability benefits system, whistleblowers reveal

Cost of living payment 2024: Where to get help now the scheme is over
next dwp cost of living payment 2023
3.

Cost of living payment 2024: Where to get help now the scheme is over

Strike dates 2023: From train drivers to NHS doctors, here are the dates to know
4.

Strike dates 2023: From train drivers to NHS doctors, here are the dates to know