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Social Justice

Here’s when people will get the additional cost of living payment

This is everything you need to know about when you’ll get the second cost of living payment, how much it is and who is eligible

In his Autumn Statement, Jeremy Hunt announced that low-income families across the UK will receive additional cost of living payments from the Department for Work and Pensions (DWP) in 2023.

These will total £900 and be given to more than eight million families on means tested benefits. The payments will be made in more than one instalment. 

It comes as households receive their second cost of living payment, which should hit bank accounts by the end of November. This is a lump sum of £324, following on from a payment of £326 made in July. 

It is part of the DWP’s £1,200 support package this year, paid to low-income households who need the most support. This also includes a £400 energy bills rebate and a £150 council tax rebate paid to every household. 

Here’s everything you need to know – including when you will get the cost of living payments, who is eligible and how much you will receive.

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Who gets the cost of living payment?

People receiving certain benefits or tax credits are eligible for the cost of living payment. This includes: universal credit, income-based jobseeker’s allowance (JSA), income-related employment and support allowance (ESA), income support, pension credit, child tax credit and working tax credit. 

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If you weren’t eligible for the first payment, you may still be eligible for the second. Universal credit claimants will be eligible for the payment if they were entitled to the benefit between August 26 and September 25. 

People on JSA, ESA, income support or pension credit will also be eligible for the second cost of living payment if they were entitled to their benefit on any day between August 26 and September 25.

You’ll also be eligible for the payment if you received (or later receive) a payment of tax credits from HMRC between August 26 and September 25. This can either be a payment of tax credits or an annual award of at least £26 for the tax year 2022 to 2023. 

If you get both child tax credit and working tax credit you’ll only receive a cost of living payment for child tax credit. If you get tax credits from HMRC and a benefit from the DWP, you’ll only receive the cost of living payment from the DWP.

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What date will I get the second cost of living payment?

The second cost of living payment will be paid between November 8 and 23. The DWP said it will make a small number of payments on November 8, and then the numbers will increase significantly from November 9.

If you are eligible, you should already have received the first cost of living payment from the DWP, which was sent out from July 14. 

The second payment, like the first, will automatically be paid into the bank accounts of eligible people. 

People who get tax credits from the HMRC will be paid shortly after people on low-income DWP benefits have been paid. 

What date will I get the additional £900 cost of living payment? 

The DWP has not yet confirmed when people will receive the additional £900 cost of living payment. The government’s website says: “These will be made in more than one payment. DWP and HMRC will provide further detail on timing of these payments and eligibility dates in due course.”

The Money Saving Expert Martin Lewis predicted in a video: “My guess – and it’s only a guess – is they will be put in place in time for next winter. So those payments will come some time probably around October or September, and the cost of living payment will probably come in two tranches as it did this year.”

How much is the winter fuel payment for pensioners?

If you were born on or before September 25, 1956 you could get between £250 and £600 to help you pay your heating bills. 

This sum includes an extra one-off £300 winter fuel payment this year. This is known as the pensioner cost of living payment and is in addition to any cost of living payments you get with your benefit or tax credits. 

You will get the winter fuel payment automatically if you are eligible and either get the state pension or another social security benefit (not including universal credit, council tax reduction, housing benefit, child benefit or the Scottish adult disability payment). If you do not get either of these, or if you live abroad, you may need to make a claim.

The deadline to make a claim for winter 2022 to 2023 is March 2023.

Pensioners will receive an additional £300 cost of living payment in 2023/24 to help with bills, Hunt announced in the Autumn Statement. This is in addition to the means tested benefit and disability payments, if eligible.

Will I get the cost of living payment on PIP?

There is also a separate £150 disability cost of living payment, paid to disabled people who receive certain benefits. Around six million people will get this payment. 

The eligible benefits are the attendance allowance, constant attendance allowance, disability living allowance for adults and children, personal independence payment (PIP), adult and child disability payment in Scotland, armed forces independence payment and the war pension mobility supplement.

For disabled people on low-incomes, this payment comes on top of the other cost of living payments. You don’t have to claim the disability cost of living payment. It will be paid automatically into your bank account if you are eligible. 

The first disability cost of living payment automatically hit bank accounts from Tuesday, September 20. The majority of people will have already received their first payments by now. 

Hunt confirmed there will be a second £150 disability cost of living payment next year. The DWP will provide further detail on timing of the payments and eligibility dates in due course.

Break the cycle of poverty for good
Big Futures is calling on the Government to put in place a plan and policies to break this cycle of poverty for good. We are calling for long-term solutions to meet the biggest issues faced in the UK today – the housing crisis, low wages and the climate crisis. Dealing with these issues will help the UK to protect the environmental, social, economic and cultural wellbeing of future generations. So that young people and future generations have a fair shot at life. Join us and demand a better future.

How do I report a missing cost of living payment?

If you think you should have had the £326 payment, but you cannot see it in your bank, building society or credit union account, you can report it as missing to the office that pays your benefit. 

If you are on universal credit, you can contact Jobcentre Plus by signing in to your online account. If you are on jobseeker’s allowance (JSA), income support, incapacity benefit or employment and support allowance (ESA), you should telephone them on 0800 169 0310. You can find out more here. 

If you think you should have had a £150 disability cost of living payment but you can’t see it in your bank account, you can report it through the government’s website.

How will I get the £400 energy rebate? 

On top of the cost of living payment, all households will also get a £400 energy rebate. This is being paid in four instalments between October 2022 and March 2023. Most people will have received the first instalment automatically from their energy supplier and will either have had the second instalment or be due it shortly. 

The difference is if you are on a traditional prepayment meter. If you have a meter with a top-up key or card, your redeemable vouchers will either be sent by text, email or post, or you will get an automatic credit when you top up at your usual top up point. The way it is paid varies by supplier and your usual payment method.

You need to make sure that your energy supplier has correct and updated contact details for you in order to get the payment. Your supplier will then let you know how to get your discount and where to redeem your vouchers. This will be at a top-up point like your local post office or PayPoint shop. Payzone outlets are unable to accept the vouchers.

For most suppliers, the voucher should arrive by 17th of each month and is only valid for 90 days.

If you are struggling to pay your bills, your energy supplier is obligated to help. Many companies offer grants and will work out a plan to help you pay your bills. You can also contact Citizens Advice or your local council.

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