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The Big Issue partners with iZettle to bring contactless payments to vendors

Up to 20 sellers in London, Bristol, Bath, Birmingham and Nottingham will trial the technology before it is rolled out nationwide

iZettle

You asked. We listened.

In this ever-growing cashless society, we have been increasingly asked when vendors would be able to take contactless payments. We are now pleased to announce that The Big Issue has partnered with contactless payments provider iZettle to launch trials of the technology for our vendors.

Up to 20 vendors across London, Bath, Birmingham, Bristol and Nottingham will offer contactless payments alongside regular cash payments, before the technology is rolled out nationwide. The pilot is the first of its kind.

iZettle reports that more than 70 per cent of payments in the UK are now cashless and this partnership will help boost financial inclusion for our vendors.

Easton Christian iZettle
Easton-Christian-iZettle
Easton Christian says that he has seen a "dip" in the number of customers carrying cash

Ever-popular vendor Easton Christian will be among the first to get his hands on an iZettle device.

The 64-year-old, who sells the magazine at London’s White City, said: “I’ve definitely noticed a dip in the number of people carrying cash, which has had a knock-on effect on the number of magazines that I’m able to sell.”

Mary Holden, 52, who sells the magazine outside Pret a Manger on Horseferry Road in Victoria, insists that her customers have been calling for the innovation for some time.

“It’s brilliant news that The Big Issue are moving with the times and we can now offer our customers the option to pay by contactless,” she said. “I hope I see my sales go up as a result.”

Individual vendors – like Robin Fabian in Bristol or Paul Snape in West Bridgford – have been investing in their own card reader machines over the last year, but this partnership marks the first strategic rollout of the technology from The Big Issue.

Russell Blackman, managing director of The Big Issue, said: “We have long-recognised that we are operating in an increasingly cashless society. Big Issue vendors are microentrepreneurs, effectively running their own small businesses, so understandably there are many who are keen to respond to market forces and offer their customers an alternative to cash.

“The partnership between iZettle and The Big Issue reflects our shared values and commitment to creating a more financially-inclusive society, supporting those whose lives have been blighted by poverty and a lack of opportunity.”

Dean Telfer iZettle
Dean-Telfer-Bristol-iZettle
Dean Telfer was one of the first vendors to receive the device in Bristol

Edward Hallett, iZettle UK managing director added: “We’re constantly looking at ways we can aid financial inclusion so it’s fantastic that we’ve been able to partner with The Big Issue.

“Our partnership ensures that vendors never have to miss out on a sale again.”

Images: Louise Haywood-Schiefer/Francesca Stone

Support the Big Issue

For over 30 years, the Big Issue has been committed to ending poverty in the UK. In 2024, our work is needed more than ever. Find out how you can support the Big Issue today.
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