Fair finance

Regulator launches guidelines for lenders to protect vulnerable consumers
Money

Regulator launches guidelines for lenders to protect vulnerable consumers

It wants firms to make sure staff are trained to manage the needs of vulnerable people and to understand that customers’ circumstances can change

High-cost credit complaints are up by 130 per cent this year
Money

High-cost credit complaints are up by 130 per cent this year

Chief ombudsman Caroline Wayman describes actions of firms in the sector as “unacceptable”

The long-awaited rent-to-own price cap will be coming into force in April
Housing

The long-awaited rent-to-own price cap will be coming into force in April

The Financial Conduct Authority measures aim to save consumers £22.7m every year by protecting them from unscrupulous high-cost lenders

Wonga has left 10,000 customers out of pocket from ‘beyond the grave’
News

Wonga has left 10,000 customers out of pocket from ‘beyond the grave’

Rule-breaking bailiffs need to be held to account say debt charities
Housing

Rule-breaking bailiffs need to be held to account say debt charities

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What is financial inclusion and why does it matter?
Money

What is financial inclusion and why does it matter?

Britain is ‘sleepwalking’ into a cashless society that could exclude millions
Money

Britain is ‘sleepwalking’ into a cashless society that could exclude millions

The FCA is cracking down on overdraft fees to protect vulnerable customers
Money

The FCA is cracking down on overdraft fees to protect vulnerable customers

Barclays is now letting customers block payments to gambling companies
Money

Barclays is now letting customers block payments to gambling companies

High-cost loans will make Christmas a misery for Brits
Money

High-cost loans will make Christmas a misery for Brits

Britain’s financial watchdog is introducing a rent-to-own price cap
Money

Britain’s financial watchdog is introducing a rent-to-own price cap

Britain’s financial regulator has issued a stern warning to high-cost lenders
Money

Britain’s financial regulator has issued a stern warning to high-cost lenders

Energy providers are forcing prepaid meters on vulnerable customers
Money

Energy providers are forcing prepaid meters on vulnerable customers

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How we can make affordable credit available to all who need it
Opinion

How we can make affordable credit available to all who need it

Payday loans are driving the nation’s poorest into depression
Money

Payday loans are driving the nation’s poorest into depression

Michael Sheen is fighting high-cost lenders who target the country’s poorest
Activism

Michael Sheen is fighting high-cost lenders who target the country’s poorest

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