News
DWP warned benefit claimants face 'poor customer service' and 'long waiting times'
![dwp](https://www.bigissue.com/wp-content/uploads/2024/07/IMG_0383-2.png?w=768)
DWP warned benefit claimants face 'poor customer service' and 'long waiting times'
The Department for Work and Pensions (DWP) has promised to commit to a more "efficient and compassionate" service under the new Labour government
Liz Kendall wants to reform the DWP from a 'department for welfare' to a 'department for work'
![Liz Kendall DWP](https://www.bigissue.com/wp-content/uploads/2024/07/53837207068_5c0faf18e8_o.gif?w=768)
Liz Kendall wants to reform the DWP from a 'department for welfare' to a 'department for work'
Tory government had no plan to end homelessness in England, watchdog finds
![A woman who is experiencing homelessness holding her daughter](https://www.bigissue.com/wp-content/uploads/2024/07/RS353_CenterForHomelessnessEdit_21.jpg?w=768)
Tory government had no plan to end homelessness in England, watchdog finds
PIP changes: Labour government urged to drop 'dangerous' disability benefit reforms
PIP changes: Labour government urged to drop 'dangerous' disability benefit reforms
Homeless people face being locked out of public toilets due to card-only payments
Homeless people face being locked out of public toilets due to card-only payments
Rob Delaney: 'Money is great. It should be handed out Robin Hood-style to poor people all day long'
![](https://www.bigissue.com/wp-content/uploads/2024/07/1625_Rob-Delaney_shutterstock_editorial_14076995k.jpg?w=768)
Rob Delaney: 'Money is great. It should be handed out Robin Hood-style to poor people all day long'
Labour 'considering' scrapping two-child benefit cap
![phillipson and starmer at school](https://www.bigissue.com/wp-content/uploads/2024/07/53782077345_684fbac18d_k.jpg?w=768)
Labour 'considering' scrapping two-child benefit cap
Prison crisis: Early release scheme could see hundreds of prisoners released into homelessness
![Barbed wire on a wall at a prison](https://www.bigissue.com/wp-content/uploads/2024/07/larry-farr-S21QE4s1vWU-unsplash.jpg?w=768)
Prison crisis: Early release scheme could see hundreds of prisoners released into homelessness
DWP Jobcentre security guards 'suffer' and turn to food banks as wages fail to cover basics
![dwp jobcentre security guards on the picket line](https://www.bigissue.com/wp-content/uploads/2024/07/Screenshot-2024-07-18-at-15.47.14-1.png?w=768)
DWP Jobcentre security guards 'suffer' and turn to food banks as wages fail to cover basics
This pioneering and 'beautiful' idea can help keep young care leavers from falling into homelessness
![Care leaver Bayley Tubman with her 'aunties'](https://www.bigissue.com/wp-content/uploads/2024/07/BT.-18th-May-2023a-1.jpg?w=768)
This pioneering and 'beautiful' idea can help keep young care leavers from falling into homelessness
Academics put trackers on homeless people – what they learned could be a 'game-changer'
![A homeless person is interviewed on the streets of Sutton](https://www.bigissue.com/wp-content/uploads/2024/07/PN1051-Sutton-Night-watch.00_01_19_13.Still001.png?w=768)
Academics put trackers on homeless people – what they learned could be a 'game-changer'
From a new UK pilot to union backing: The four-day working week has never been closer to reality
![](https://www.bigissue.com/wp-content/uploads/2023/02/4DayWeek.jpeg?w=768)
From a new UK pilot to union backing: The four-day working week has never been closer to reality
'It's David vs Goliath': Inside Amazon workers' historic battle for trade union recognition
![A GMB union protest](https://www.bigissue.com/wp-content/uploads/2024/07/Untitled-design-23.jpg?w=768)
'It's David vs Goliath': Inside Amazon workers' historic battle for trade union recognition
More than two thirds of teachers worry children will go hungry this summer: 'Beyond heart-breaking'
![child pulling hair of another child who is eating](https://www.bigissue.com/wp-content/uploads/2024/07/evgeniy-gorbenko-OzqhontYJZ8-unsplash.jpg?w=749)
More than two thirds of teachers worry children will go hungry this summer: 'Beyond heart-breaking'
1.6 million children at risk of 'losing their life chances' because of 'cruel' two-child benefit cap
![three children](https://www.bigissue.com/wp-content/uploads/2024/07/nathan-dumlao-Zxm3VSvUYIY-unsplash.jpg?w=768)
1.6 million children at risk of 'losing their life chances' because of 'cruel' two-child benefit cap
Prince William insists it's possible to end homelessness as Homewards project turns one
![Prince William at a meeting to launch Homewards, his mission to end homelessness](https://www.bigissue.com/wp-content/uploads/2024/02/Homewards-3-hero.jpg?w=768)
Prince William insists it's possible to end homelessness as Homewards project turns one
'I felt intimidated': Disabled people feel shut out of playing and watching sport, report finds
![mary on a climbing wall](https://www.bigissue.com/wp-content/uploads/2024/07/IMG20240223152847_Original98-copy.png?w=768)
'I felt intimidated': Disabled people feel shut out of playing and watching sport, report finds
Inside the Big Issue: Kwajo Tweneboa's home truths for new government
![](https://www.bigissue.com/wp-content/uploads/2024/07/Untitled-design-20.jpg?w=768)
Inside the Big Issue: Kwajo Tweneboa's home truths for new government
UK needs 120,000 new rental homes to cut record-high rents, Rightmove warns
![A sign reading 'For Rent'](https://www.bigissue.com/wp-content/uploads/2024/07/chris-robert-ryDtcapIas-unsplash.jpg?w=768)
UK needs 120,000 new rental homes to cut record-high rents, Rightmove warns
Labour government urged to fix 'broken benefits system' for disabled and vulnerable people
![jobcentre plus/ dwp](https://www.bigissue.com/wp-content/uploads/2024/07/16832249802_b26b38a7f2_k.jpg?w=768)
Labour government urged to fix 'broken benefits system' for disabled and vulnerable people
Keir Starmer promises 'sunlight of hope' – but can he offer progress on ending poverty in the UK?
![Keir Starmer](https://www.bigissue.com/wp-content/uploads/2024/07/53789304445_80689a21a0_k.jpg?w=768)
Keir Starmer promises 'sunlight of hope' – but can he offer progress on ending poverty in the UK?
Keir Starmer can ‘only bring real change by fixing the housing emergency’
![Shelter activists hold up banner targeting Keir Starmer which reads:](https://www.bigissue.com/wp-content/uploads/2024/07/Bridge-Drop_04-hero.jpg?w=768)
Keir Starmer can ‘only bring real change by fixing the housing emergency’
Keir Starmer promises 'national reset' after landslide Labour general election win
![New prime minister Keir Starmer](https://www.bigissue.com/wp-content/uploads/2024/07/GettyImages-2159975049.jpg?w=768)
Keir Starmer promises 'national reset' after landslide Labour general election win
'DWP doesn't seem to care': Jobcentres close on election day as 1,500 security guards go on strike
![jobcentre](https://www.bigissue.com/wp-content/uploads/2023/07/GettyImages-1208279920.jpg?w=768)