DEMAND AN END TO POVERTY THIS GENERAL ELECTION
TAKE ACTION
Employment

These are the big high street shops named and shamed for paying below the minimum wage

Rogue traders have left a total of 12,000 workers out of pocket, according to new official figures

Waterstones Booksellers Limited has been ordered to pay £8,689.54 back to workers who's wages fell below the national legal minimum. Image: Flickr / Tony Monblat

A host of big name high-street stores have been named and shamed for failing to pay workers the minimum wage, with employers facing penalties totalling nearly £2 million.

Clarks, Schuh, and House of Fraser are among the biggest names, as well as Waterstones and The Tanning Shop. All have been approached for comment.

The companies were named on the list of 208 employers released by the Department for Business, Energy and Industrial Strategy (BEIS), ranging from multinational businesses and large high street names to independently-owned firms. 

“Paying the legal minimum wage should be non-negotiable for businesses,” said business minister Paul Scully in a statement released with the figures.

“Don’t be a scrooge – pay your staff properly.”

Many employers owed tens of thousands to their staff, either because they were not paid the wage they were entitled to or because they had things like uniforms or food costs deducted from their pay.

The two biggest reasons found for underpaying staff were when employers deducted food and uniform costs from pay or not paying staff for time spent travelling or training. 

Some 33 employers did not pay apprentices the legal minimum, and 22 businesses refused to increase workers’ pay according to their age category or the most up-to-date rates. 

37 per cent of the employers on the list cut employees’ pay for things like uniform, pushing their hourly rate below the national minimum wage Image: BEIS

The Tanning Shop (registered as The Feel Good Group Limited) owed almost £35,000 to staff, second only to Rupert Galliers-Pratt, who owns an engineering company in the north east and owes staff more than £60,000.

“The Feel Good Group Limited breached the minimum wage rules due to a technical issue regarding the deduction of a Petty Cash float and training expenses,” a spokesperson from The Feel Good Group Limited said.

High street book shop Waterstones failed to pay nearly £8,700 to 58 workers.

A spokesperson for Waterstones responded: “The breach was a technical one caused by salary sacrifice arrangements with employees in the period 2016-2018. It was remedied immediately that it was identified.”

“We support without reservation the principle and practice of the Minimum Wage. To name and shame companies who flout it is fair. To name those who, for historic technical breaches caused only by processes that favoured the employee, does not seem fair,” they continued.

The 208 employers are up from the 191 released in August – Labour criticised the government for not doing enough to stop employers underpaying their workers.

“The fact that we are seeing so many employers and household names flouting the minimum wage shows the Government simply aren’t taking this issue seriously enough,” said Justin Madders, shadow employment rights minister.

“There have been laws on the minimum wage for over 20 years now so there should be no excuse for this level of breaches,” she continued.

Article continues below

Current vacancies...

Search jobs

The national minimum wage is currently £8.36 per hour for those aged 21 and 22 – 55p less than the National Living Wage at £8.91 per hour. 

The real living wage, as calculated by the Living Wage Foundation as the amount needed to live on, was recently recalculated to be £9.90 per hour.

Those who have been named and shamed will also have to pay fines to the government of up to 200 per cent of what they owed.

However the fines have been branded as too low by the Resolution Foundation, that found that naming and shaming has little impact overall because consumers “always favour cheaper prices over ethical concerns.” 

“There is little economic incentive for rule-breaking employers to change their ways,” said Hannah Slaughter, economist at the Resolution Foundation.

A company found to be paying workers under the minimum wage would need to be fined around 700 per cent of overdue wage payments to counteract the savings the company made in docking pay, the Foundation found in a three-year study. 

And of course, “naming dodgy firms only works when they are caught in the first place, so more widespread enforcement is needed,” Slaughter continued. 

Household names including John Lewis, The Body Shop and Sheffield United Football Club were named and shamed in August. 

Support the Big Issue

For over 30 years, the Big Issue has been committed to ending poverty in the UK. In 2024, our work is needed more than ever. Find out how you can support the Big Issue today.
Vendor martin Hawes

Recommended for you

View all
Free bus travel could lift young people out of poverty and unpick cost of living crisis. Here's how
A bus on Manchester’s new Bee Network
General election 2024

Free bus travel could lift young people out of poverty and unpick cost of living crisis. Here's how

Rishi Sunak says people on benefits don't want to work – here's why that's 'wrong and harmful'
dwp protest
Benefits

Rishi Sunak says people on benefits don't want to work – here's why that's 'wrong and harmful'

'It's abhorrent they're still allowed': Why zero-hours contracts must be made a thing of the past
A young woman cleaning a table in a cafe
General election 2024

'It's abhorrent they're still allowed': Why zero-hours contracts must be made a thing of the past

Nearly half of brain injury survivors claim benefits – without enough support to get back to work
brain injuries
Employment

Nearly half of brain injury survivors claim benefits – without enough support to get back to work

Most Popular

Read All
Renters pay their landlords' buy-to-let mortgages, so they should get a share of the profits
Renters: A mortgage lender's window advertising buy-to-let products
1.

Renters pay their landlords' buy-to-let mortgages, so they should get a share of the profits

Exclusive: Disabled people are 'set up to fail' by the DWP in target-driven disability benefits system, whistleblowers reveal
Pound coins on a piece of paper with disability living allowancve
2.

Exclusive: Disabled people are 'set up to fail' by the DWP in target-driven disability benefits system, whistleblowers reveal

Cost of living payment 2024: Where to get help now the scheme is over
next dwp cost of living payment 2023
3.

Cost of living payment 2024: Where to get help now the scheme is over

Strike dates 2023: From train drivers to NHS doctors, here are the dates to know
4.

Strike dates 2023: From train drivers to NHS doctors, here are the dates to know