People at risk of homelessness will receive better housing advice when visiting the Jobcentre, the Government has claimed, thanks to a “toolkit” for staff developed in partnership with frontline charities.
The Department of Work and Pensions said those facing or experiencing homelessness would receive information from work coaches backed by charities Crisis and Shelter to support them with housing need.
Work coaches will be given greater resources to assist the most vulnerable and learn from best practice to better handle complex cases.
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Minister for welfare delivery Will Quince said: “Work coaches play a vital role in helping people who are homeless or at risk of homelessness, and this toolkit is another example of the tailored support available at the Jobcentre through Universal Credit.”
“With information about the essential services of local support organisations, it can make all the difference to people facing homelessness – just when they need it the most.”