“Refugees want to stand on their own two feet – find work, pay their way and rebuild their lives. But they need a fair chance to do that. The government should learn from this progress and ensure proper support for new refugees to move on, with a system that works in practice, not just on paper.”
Refugee Council’s analysis of statutory homelessness figures showed 15,440 refugee households were supported by local councils in England between January and September 2025. The Homelessness Reduction Act requires councils to take reasonable steps to prevent homelessness for applicants who are at risk of homelessness within 56 days.
A total of 10,170 of these were under the relief duty, meaning that councils were required to relieve homelessness. But Refugee Council said that the ratio of homelessness at the end of 2024 showed that an estimated 11,160 households would require support.
Despite the extended period to find a home, many refugees still struggled to avoid homelessness.
The charity’s report found 43% of refugee households were able to secure housing during the nine-month pilot.
A total of four in five refugees reported finding housing was “difficult” or “very difficult” with many of those who couldn’t find a home ending up staying in hostels, rough sleeping or sofa surfing instead.
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Awek, who was granted refugee status in 2022, said: “Along with refugee status came a letter telling me to leave the hotel accommodation. Now I was confused but had to leave. There was no proper guidance. I was handed a few contact numbers for support services, but most went unanswered. The silence felt loud.
“I became homeless for weeks. I slept rough outside and I rode buses with no destination – just to keep moving, just to stay warm. It was extremely cold outside. I would not wish that experience even to my worst enemy.”
The Home Office told Big Issue that the pilot was only intended to be a temporary experiment.
The programme was launched in December 2024 and amended in September 2025 to exclude single adults unless they were pregnant, over 65 or had a disability.
Home Office representatives added that key findings from the evaluation of the pilot and forecasted impacts on the asylum accommodation estate were considered before the decision was made to set the move-on period to 52 days.
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“We have always been clear that this was a pilot programme,” said a Home Office spokesperson. For individuals granted leave to remain, we are committed to successfully transitioning them from asylum accommodation, which is why we have extended the grace period to 42 days, from 28 days.
“Work is well underway to close every asylum hotel, with more suitable sites being brought forward to ease pressure on communities and cut asylum costs.”
Big Issue has previously reported on the impact on homelessness when the move-on period was cut to 28 days in 2023.
We found that the number of homeless refugee households trebled from 450 to 1,500 following the Home Office decision.
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