Advertising helps fund Big Issue’s mission to end poverty
News

Ringing out: BT to axe 20,000 unused phone boxes by 2022

The famous yet obsolete telephone box continues to litter streets across Britain. Now, BT has announced, it's time for the derelict boxes to go.

A familiar feature on Britain’s streets, the iconic telephone box is nearing the end of the line.

Once a lifeline to the wider world for many, a way to avoid a row if you were running late for your tea, today they lie dormant, sad and sometimes a bit smelly, housing only empty chip wrappers and the occasional fly-poster.

This week, BT hung up on 20,000 phone boxes across the country after usage plummeted by 90% in the past decade. 33,000 calls a day are still made from phone boxes. But a third are only used on average once a month, with many others abandoned completely.

With the number of calls dropping 20% each year and the cost of maintenance rising to £6m it seems the landmark is running out of spare change to keep the calls going.

At their peak, there were 92,000 payphones in the UK, but with other countries ditching the dated method of communication (Finland, for example, chucked all of their phone booths in 2007), the British telecoms giant has followed suit.

The iconic red phone-box: yours for a small fee.

While the payphone is fazed out, over 2,000 traditional red cast iron boxes will survive the cull – as they are as categorised as Grade II listed buildings. And if you’ve got a spare few quid, you could even pick up one of your own.

Advertising helps fund Big Issue’s mission to end poverty
Advertising helps fund Big Issue’s mission to end poverty

BT’s Adopt-A-Kiosk scheme gives communities the chance to retain their iconic red kiosk, developing it into whatever they please. Since the campaign launched, 4,000 red boxes across the UK have been returned to their former glory, housing everything from a life-saving defibrillator to a community library.

Fancy picking up one of your own? Take a look at how your community can band together to save the red icon.

Advertising helps fund Big Issue’s mission to end poverty

Do you know how Big Issue 'really' works?

Watch this simple explanation.

Recommended for you

View all
Sustainable Ventures: How Europe’s biggest climate tech hub is innovating to save the planet
Sustainable Ventures HQ in London's old County Hall building
Big Issue Invest

Sustainable Ventures: How Europe’s biggest climate tech hub is innovating to save the planet

Will Andy Burnham introduce rent controls as prime minister?
renters from ACORN and London Renters Union storm the stage at the National Landlord Investment Show to demand rent controls
Housing

Will Andy Burnham introduce rent controls as prime minister?

'At your sick child's bedside, the last thing you need is to not feel supported financially'
Michael Duffy, who is now a healthy five-year-old but had an aggressive form of childhood cancer.
Employment rights

'At your sick child's bedside, the last thing you need is to not feel supported financially'

Inside the lab where new homes are tested to see if they can stand the heat
Energy House 2.0 in Salford
Technology

Inside the lab where new homes are tested to see if they can stand the heat