Six million people claim universal credit, according to the latest Government figures. This is double the number who received the benefit before Covid-19 hit the UK. Pandemic-driven redundancies, income cuts and rising living costs have forced more people to rely on the benefit to get by.
The universal credit journal is crucial in managing your benefit claim. If you’re not clear on the details, this is what you need to know to get the most out of the online account.
What is the universal credit journal?
The journal is just one part of the online account used to manage your universal credit claim. It’s where you will communicate with your work coach, exchanging messages about your search for work.
You can log details about jobs you have applied or interviewed for, exchange documents you are working on together such as CVs, or update your work coach on training you are doing.
Where do I login to my universal credit journal?
You can login to the universal credit journal on the Government website here. This is also where you can apply for universal credit payments for the first time.
What else can I do online for my universal credit claim?
You can use the online service to inform the Department for Work and Pensions about a disability or health condition which affects your ability to work or look for work, and it’s where you can check to see how much you are to be paid through universal credit.