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Opinion

How data is the gift that keeps giving for big business

For the last 25 years US companies have been stealing our most valuable resource – human behaviour 

Arguably a 250th birthday is a time for gift giving – and I do wish the citizens of the USA a happy birthday. I am a fan; I lived in New York for five years, made films in LA and Nebraska – and my first child was born there. The US is a tremendous, terrifying and extraordinary place. 

But there will be no gift from me. Because they have already taken far more than I have been willing to give. For the last 25 years a handful of US companies have been stealing the most valuable resource generated by modern societies. Not oil. Not land. Not minerals. Human behaviour. 

First came our children. Their attention, friendships, interests, fears and aspirations became the raw material of a new economy. An economy built on surveillance, prediction and advertising claimed childhood as simply another market to disrupt. One in three internet users is a child. Their attention was too valuable to protect and too valuable to ignore. They were exposed to pressures, algorithms and commercial incentives that demanded too much time, too much maturity and too much of themselves.



Then came our commerce. High streets, retailers and local businesses found themselves increasingly dependent on platforms that stood between them and their customers. The hidden costs of convenience was the inconvenience of our empty high streets. Global tech companies took a cut of every transaction while avoiding many of the obligations borne by physical retailers. They could sell a knife alongside a schoolbag and think nothing of why they were ‘frequently bought together’. 

Then came our creativity. Every song, article, photograph, film, book and illustration uploaded to the internet scraped to train AI models – without permission or payment – by companies that will this year be sold for eyewatering sums – measured in billions maybe even trillions – but with no plan to pay the creators for the work upon which their products are built.

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We were told that what was good for Big Tech would be good for Britain. That growth for technology companies would inevitably translate into growth for the countries that hosted them. That falsehood can be measured in the difference of their wealth and our struggling public services, as our health records, transport systems, education platforms and public infrastructure are rapidly becoming sources of data (for them) and dependency (for us). We have been sold short by a naive government who believed – without precedent or real prospect – that growth for Big Tech would magically translate into growth for the UK.

Advertising helps fund Big Issue’s mission to end poverty
Advertising helps fund Big Issue’s mission to end poverty

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And then comes work itself. Hundreds of billions are being invested in replacing or automating human labour. Imagine if even a fraction of that had been invested in apprenticeships, training, professional development and the people who spend their wages in the real economy. We are repeatedly told there is no money for citizens, but limitless money for technologies designed to replace us.

The UK should not be a world without technological ambition. It should be a world in which technological progress is balanced with the needs of citizens. Where scientific discovery is separated from business models that exploit children. Where innovation serves democracy rather than replacing it.

The remarkable thing about data is that it sounds anonymous. Technical. Harmless. But data is our height, our weight, our health and our habits. It reveals who we love, where we travel, what we fear and what we desire. It can tell a company when a child is depressed, when a teenager is vulnerable, when a family is struggling or when a citizen is persuadable.

Data is human experience translated into a form that can be bought and sold. And yet we have built a system in which its value is captured elsewhere while the costs remain with us. It comes from our children. It comes from our workers. It comes from our communities. It could help build our future. And if we keep giving it away, one day we may discover there is very little left that belongs to us at all.

America may be celebrating its 250th birthday. But perhaps it’s time we stopped giving them the gift of our data.

Image: Gabby Laurent

Users: How Big Tech Took Control and How to Fight Back by Baroness Beeban Kidron is out now (WH Allen, £22). You can buy it from the Big Issue shop on bookshop.org, which helps to support Big Issue and independent bookshops.

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