pensions
DWP warned benefit claimants face 'poor customer service' and 'long waiting times'
![dwp](https://www.bigissue.com/wp-content/uploads/2024/07/IMG_0383-2.png?w=768)
DWP warned benefit claimants face 'poor customer service' and 'long waiting times'
The Department for Work and Pensions (DWP) has promised to commit to a more "efficient and compassionate" service under the new Labour government
DWP benefit and pension payment dates for August 2024 – plus universal credit and PIP changes
![money](https://www.bigissue.com/wp-content/uploads/2024/07/sarah-agnew-jvKAp8Z7HPg-unsplash.jpg?w=768)
DWP benefit and pension payment dates for August 2024 – plus universal credit and PIP changes
The urgent need for social investment to end poverty in the UK
![](https://www.bigissue.com/wp-content/uploads/2024/06/BI_invest_lords_017_3312_lr.jpg?w=648)
The urgent need for social investment to end poverty in the UK
Rishi Sunak says people on benefits don't want to work – here's why that's 'wrong and harmful'
Rishi Sunak says people on benefits don't want to work – here's why that's 'wrong and harmful'
Big Issue Invest takes Social Impact Investment to the House of Lords with pension and insurance providers
Big Issue Invest takes Social Impact Investment to the House of Lords with pension and insurance providers
Dignified quality of life or gaslighting? Tories' 'triple lock plus' pension pledge divides voters
![pensioner](https://www.bigissue.com/wp-content/uploads/2024/05/huy-phan-QCF2ykBsC2I-unsplash.jpg?w=768)
Dignified quality of life or gaslighting? Tories' 'triple lock plus' pension pledge divides voters
DWP risks repeat of Post Office scandal with plan to snoop on claimants' bank accounts, MPs warn
![dwp/ bank accounts spying](https://www.bigissue.com/wp-content/uploads/2024/04/siarhei-horbach-xJc-frJbuw-unsplash.jpg?w=761)
DWP risks repeat of Post Office scandal with plan to snoop on claimants' bank accounts, MPs warn
Taking an earlier, smaller state pension could see pensioners 'suffer for rest of their lives'
![state pension/ pensioner](https://www.bigissue.com/wp-content/uploads/2024/04/cdc-ddKBuWekZr0-unsplash.jpg?w=744)
Taking an earlier, smaller state pension could see pensioners 'suffer for rest of their lives'
DWP benefits and state pension rising from April. Here's when you will get the higher amount
![dwp benefits /money](https://www.bigissue.com/wp-content/uploads/2024/03/pexels-pixabay-128867.jpg?w=768)
DWP benefits and state pension rising from April. Here's when you will get the higher amount
DWP benefits 'too low' to cover basic living costs, government warned: 'Completely unacceptable'
![benefits/ money](https://www.bigissue.com/wp-content/uploads/2024/03/sarah-agnew-tKSdSJjb9zo-unsplash.jpg?w=768)
DWP benefits 'too low' to cover basic living costs, government warned: 'Completely unacceptable'
'I just cry': Millions of elderly Brits in poverty as state pension falls short of basic living costs
![pensioner yvonne](https://www.bigissue.com/wp-content/uploads/2024/03/RS3175_140322_Yvonne__13-copy.png?w=768)
'I just cry': Millions of elderly Brits in poverty as state pension falls short of basic living costs
Raising state pension age to 71 would be a 'big blow' and risks 'working people to death', experts say
![A piggy bank and some stacked coins](https://www.bigissue.com/wp-content/uploads/2023/06/save-up-3402476-jpg.webp?w=768)
Raising state pension age to 71 would be a 'big blow' and risks 'working people to death', experts say
The polarisation of public debate is getting us nowhere
![Women holding a WASPI banner](https://www.bigissue.com/wp-content/uploads/2023/09/1582_PaulMcNamee_2PWA44A.jpg?w=768)
The polarisation of public debate is getting us nowhere
Pension triple lock: What is it and how does it affect me?
![An older man sits on a couch looking at an iPad. Pension triple lock](https://www.bigissue.com/wp-content/uploads/2021/11/pexels-kampus-production-7551585.jpg?w=768)
Pension triple lock: What is it and how does it affect me?
State pension rise due to triple lock will be 'wholly unfair' on benefits claimants, charities warn
![state pension/ pensioner](https://www.bigissue.com/wp-content/uploads/2023/09/pexels-andrea-piacquadio-3823491-1.jpg?w=714)
State pension rise due to triple lock will be 'wholly unfair' on benefits claimants, charities warn
'Why are we being penalised?': A reader's retirement has brought unexpected hardship
![A piggy bank and some stacked coins](https://www.bigissue.com/wp-content/uploads/2023/06/save-up-3402476-jpg.webp?w=768)
'Why are we being penalised?': A reader's retirement has brought unexpected hardship
‘I’m considering not having kids’: Staff at UK universities speak of impact of pension cut
![](https://www.bigissue.com/wp-content/uploads/2022/02/27215138426_76e8b5f162_h-e1646062058654.jpg?w=766)
‘I’m considering not having kids’: Staff at UK universities speak of impact of pension cut
'Pensioners died without getting their due' from DWP, says scathing report
![pensions](https://www.bigissue.com/wp-content/uploads/2022/01/pexels-teona-swift-6874383.jpg?w=768)